Concerts, meetups, workshops, conferences—getting out there and doing things is what makes life interesting; and Event Liftoff is the company behind it all. The trick is they also have to appeal to everyone: businesses, communities sponsoring events, and attendees. It’s challenging work, but Event Liftoff has grown—and succeeded—which meant they had a dire need for automation. They needed to quickly understand which segment of their audience was visiting their site to nurture informational workflows accordingly. Creating a website that could manage and appeal to all audiences effectively was no easy task, but we were up for it.
Event Lift0ff draws a crowd. Their audience is broad. As the parent company of 4 notable Indianapolis brands, the company must appeal to businesses and communities looking to feature and sponsor events, as well as event attendees.
It’s difficult enough to build a website meant for a single user profile, but when your core business appeals to 2 distinctly different user groups and multiple sub-groups within, how do you design a simplistic, yet impactful user path?
We followed these guiding principles through design:
We partnered with Event Liftoff to create sleek site design, geared toward site conversation which is further automated through integrating with their Hubspot marketing platform. As an additional challenge, the company does not have an established brand. We were tasked with giving the brand a feeling and direction, and in the future, a brand mark would follow suit. (If you’re thinking: that’s unconventional, how did could you possibly do that? Those were our initial thoughts too.)
The site must quickly guide, and then understand which segment of their audience is visiting to nurture informational workflows accordingly. This is no small feat. The concept of workflow automation is easy and enticing. Once something is set up, it’s good to go. Yet, getting it to the place where the workflow is understood and established, there are a number of “if X, then Y” scenarios that need to be documented.
Right off the bat, we ‘name-drop’ by displaying the related brands. A user very quickly relates to the feeling of the parent company and nearly immediately it’s made clear that the company has two distinct functions: Event Services and Marketing Services. As the user scrolls, there is further evidence of who the company is and what they do. The last piece is the most critical, we establish credibility and relevance. We demonstrate what the company has done and the brands that they’ve worked with, strategically riddling the site with calls to action. Once a call to action is fulfilled, the user opts into a Hubspot workflow where relevant content is pushed on a preset schedule.
If you’re in the Indy area and are looking for an event to go to, start with the Event Lift0ff team. They don’t disappoint.
Event Liftoff must appeal to businesses and communities looking to feature and sponsor events, as well as event attendees. As the organization has grown, so have their needs for automation. Event Liftoff needs to quickly understand which segment of their audience is visiting the site and nurture informational workflows accordingly. As an additional challenge, the company does not have an established brand. We were tasked with giving the brand a feeling and direction, and in the future a brand mark would follow suit.